We are looking for a competent Leasing Consultant to undertake the leasing activities on behalf of property owners. The successful candidate will effectively explore the market to identify opportunities and secure residents.

Responsibilities include: (but are not limited to)

  • Present apartments, homes or other properties to prospective clients in a persuasive manner
  • Assist residential landlords in discovering suitable residents
  • Promote unoccupied properties through various media and advertising techniques
  • Evaluate clients’ requirements and financial prosperity to make personalized presentations
  • Provide accurate information on the different features of properties
  • Validate application information and references
  • Negotiate leasing terms and complete agreements
  • Ensure proper maintenance and inspect properties periodically
  • Complete Follow up in a timely manner.
  • Property and Competition Knowledge – knows company policies, procedures, lease, and amenities. Knows competition pricing, specials, policies, amenities, and availability.

Resident Service and People Relations:

  • Provides customer service and supports the company’s commitment to go above and beyond residents’ expectations in a professional, warm and helpful manner
  • Able to resolve problems in a professional, friendly manner and knows when to defer an upset resident.
  • Ability to communicate in a friendly and helpful manner.
  • Continues communication with residents through resolving the situation.
  • Facilitates positive interactions with current and future residents, contractors, vendors, coworkers, management, and sister properties.
  • Ability to communicate in a professional manner verbally and through written communication.

Administration:

  • Prepares leasing applications, scanning & pre-approval of applications, and regularly required paperwork with little to no error, and on time
  • Answers phones and makes contact via in person/phone call/ text & email pertaining to leasing
  • Schedules move-in appointments for resident orientation
  • Maintenance requests are filled out in detail, with proper descriptions of issue. Follow up with maintenance and residents is done upon completion for new move-ins.
  • Tracks showing of appointments and schedule move ins
  • Other duties as assigned

Requirements: Required Skills and Experience

  • 1-3 years’ customer service and sales experience required
  • Previous experience in apartment leasing is a plus
  • Customer-focused employment experience is desirable
  • Computer skills including proficiency in Microsoft Office (including Word and Excel)
  • Knowledge in DocUsign is desirable
  • Excellent interpersonal and communication skills
  • Relationship building ability
  • High attention to detail, organization and follow through
  • Is dependable, self-motivated with the ability to positively resolve conflicting issues
  • Results oriented
  • Ability to be at work regularly and on time.
  • Ability to work weekends or extended hours as required.
  • Must have a valid driver’s license & clean driving record.
  • Reliable transportation required

Apply Now

If you are interested in applying for the leasing consultant position, email us today with your resume!